Legal Notice

Owner's details:

In accordance with the provisions of the Law on Information Society Services (LSSI), users of www.tiendamicroscopios.com (hereinafter, Iberoscope Optics SL) are informed that these are the details of the owner of this website

Name: Iberoscope Optics SL
Contact Email: info@tiendamicroscopios.com

Owner: Iberoscope Optics SL
NIF: B44978609
Address: Avda de Cabrera (Torre Dara Building) 36
City: Mataro
Postal code: 08302
Province: Barcelona
Telephone: 696 80 72 17 / 902 879 847
Country: Spain

In this space, users will find all the information regarding the legal terms and conditions that define the relationship between them and TiendaMicroscopios. As a user, it is important that you are familiar with these terms before continuing your navigation.

TiendaMicroscopios, as the party responsible for the online store, undertakes to process the information of users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users.

TiendaMicroscopios, therefore, strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE (Law 34/2002, of July 11, on Information Society Services and Electronic Commerce).

General conditions of use:

These General Conditions regulate the use (including mere access) of the pages comprising TiendaMicrosopios, including the content and services made available on them. Any person who accesses them agrees to be bound by the General Conditions in force at any given time on the site.

Personal data we collect and how we do it:

Read the Privacy Policy

Commitments and obligations

The user is informed and accepts that access to TiendaMicroscopios does not in any way imply the beginning of a commercial relationship with TiendaMicroscopios. Thus, the user agrees to use TiendaMicroscopios, its services and content without contravening current legislation, good faith and public order.

The use of the store for illegal or harmful purposes, or in any way that may cause harm or prevent its normal operation, is prohibited. Regarding the contents, the following are prohibited:

  • Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners.

  • Any violation of the rights of the provider or the legitimate owners.

  • Its use for commercial or advertising purposes.


When using the online page, the user undertakes not to carry out any conduct that could damage the image, interests and rights of TiendaMicroscopios or third parties or that could damage, disable or overload the online page or prevent, in any way, its normal use.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, TiendaMicroscopios cannot guarantee the absence of viruses or other elements that may cause alterations in the user's computer systems or in their electronic documents and files contained therein.

Safety measures

The personal data communicated by the user to TiendaMicroscopios may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to TiendaMicroscopios, which assumes all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

Communication between users and TiendaMicroscopios uses a secure channel, and the data transmitted is encrypted thanks to HTTPS protocols. Therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.

Claims

The user may make claims by sending an email to info@tiendamicroscopios.com indicating their name and surname, the product or service purchased and explaining the reasons for their claim.

Conflict resolution platform

In case it may be of interest to you, you can also use the dispute resolution platform provided by the European Commission, which is available here, to submit your claims.

Intellectual and industrial property rights

Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of the online store without the authorization of TiendaMicroscopios is expressly prohibited. The user undertakes to respect the intellectual and industrial property rights owned by TiendaMicroscopios.

The user acknowledges and accepts that the entire online store, including but not limited to the text, content and photographs, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content in the online store, they must notify TiendaMicroscopios of this circumstance, indicating:

  • Personal data of the interested party who is the owner of the rights that have allegedly been infringed, or indicate the representation with which he or she acts in the event that the claim is submitted by a third party other than the interested party.

  • Indicate the content protected by intellectual property rights and its location in the online store, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party assumes responsibility for the veracity of the information provided in the notification.

Disclaimer of warranties and liabilities

TiendaMicroscopios does not provide any guarantee nor is it responsible, in any case, for damages of any nature that may be caused by:

  • The lack of availability, maintenance and effective operation of the online store, or its contents.

  • The existence of viruses, malicious or harmful programs in the content.

  • Illegal, negligent, fraudulent or contrary use of this Legal Notice.

  • Any damages that may arise from illegal or improper use of the online store.

Applicable law and jurisdiction

In general, the relations between TiendaMicroscopios and the users of its telematic services, present in the online store, are subject to Spanish legislation and jurisdiction and to the courts of Mataró (Barcelona).

Contact

If any user has any questions about these Legal Conditions or any comments, please contact info@tiendamicroscopios.com

The Legal Notice was last updated on July 15, 2023.

Order withdrawal and Cancellation 15 days of returns Tiendamicroscopios

You have the right to withdraw from the purchase and therefore, if you are not satisfied, you may return the product within a maximum period of fifteen (15) calendar days from the date of delivery of the order to the address you have indicated to us.

Before making the return, you must contact us at info@tiendamicroscopios.com or at 902 87 98 47 and send the product to the following address:

Ctra. Barcelona, ​​88B Mezzanine Local 9 - Technomar Building 08302 Mataró (Barcelona) Spain

Products must be returned no later than 14 days from the date on which you notify us of your decision to withdraw from the contract.

The refund of the purchase amount, where applicable, will be made using the same payment method with which the Product was purchased. In order to exercise the right of withdrawal, it is essential that the product is in perfect condition, together with its accessories, cables and manuals or user guides, if applicable.

Before returning the product, you must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.

Any product that has been damaged or used more than is reasonably necessary for the final decision to purchase the product, or that is not sent in its original packaging or in packaging that is damaged or deteriorated beyond simply opening the product, will suffer a depreciation.

Warranty Returns

When the purchased Product presents a lack of conformity because it does not correspond to the characteristics offered, has defects that prevent its normal use in accordance with its nature, or does not offer the features described for it, you will have the right to the remedy of the purchased good within a period of five years in the case of microscopes and two years in the case of digital cameras and accessories, from delivery and under the conditions and with the means of proof regulated in the Revised Text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of the Point of Sale to verify the veracity of the defects, their origin and the time of their appearance.

In any case, the Customer must contact us at info@tiendamicroscopios.com or at 902 87 98 47 to request collection of the product within a maximum period of two months from the verification of the defect, informing us of the nature of the problem, the time and conditions of its appearance.

Likewise, the Client has the right to the remedy of the goods in accordance with the rules of article 118 and following of the Revised Text of the General Law for the Defense of Consumers and Users. In any case, the regulations on guarantees for the sale of consumer goods established by the applicable legislation shall apply. Cancellation You can modify or cancel the order if it has not yet been processed. To cancel an order, simply notify us by email, providing us with the number of the order you wish to cancel.

The refund of the cancelled order will be processed using the same payment method used for the order. In the case of bank transfer, you must provide us with your bank details in order to carry out the transaction. This process will only be possible in writing and from the email address provided at the time of placing the order. If the modification of the order represents an increase in the amount, the difference can be paid by cash on delivery, PayPal or bank transfer.