Privacy Policy

 

Who is responsible for the processing of your data?

In accordance with the provisions of the Law on Information Society Services (LSSI), users of www.tiendamicroscopios.com (hereinafter TiendaMicroscopios) are informed that these are the details of the owner of this website

Name: IBEROSCOPE OPTICS SL (hereinafter TiendaMicroscopios)
Address: Avenida de Cabrera 36 Torre D'Ara Building, Mataro, Barcelona
NIF: B44978609
Contact Telephone: (+34) 696 80 72 17
Contact Email: info@tiendamicroscopios.com

What kind of information do we collect?

TiendaMicroscopios may collect the following personal information from website users through the corresponding forms: name, email address, postal address, telephone number, date of birth and sex when the user registers and places an order online.

We also collect all information relating to your browsing in the online store.

For what purpose do we process personal data?

The personal data of the interested party will be processed for the following purposes as applicable:

• Manage and develop registration in the online store. Registration will involve the creation of profiles of the user's navigation in the online store. This profiling consists of the use of the customer's personal data and information about their navigation, such as the products viewed or added to the basket, the sections visited.
• Manage and develop the online purchase. We use the customer's personal information to process and deliver their order, and to inform them by email about the status of their order.
• Manage and send information about exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a customer via email. The sending of this information will involve the creation of user profiles which consists of using personal data, the history of their purchases if applicable, as well as browsing information in the online store to evaluate certain aspects related to their personal preferences with the aim of offering them commercial communications appropriate to their profile.
• Communications will be personalized to the customer based on their interests, including content, products or services. To manage communications, please see the 'Subscriptions' section in My Account.
• Respond to the exercise of rights, as well as to queries and complaints.
• Management and issuance of sales invoice.

How long do we retain data?

We will retain personal data only for as long as is reasonably necessary taking into account the needs to respond to queries or resolve problems, make improvements, activate the services and comply with the requirements imposed by applicable laws. This means that we may retain personal data for a reasonable period of time even after the data subject has stopped using the online store. After this period, personal data will be blocked from all our systems.

What legitimizes us to process data?

Tiendamicroscopios has the following legitimate bases for processing personal data:

Execution of the contract

The legal basis for the processing of the personal data of the interested party that is collected is the execution of the sales contract. In this regard, the interested party is obliged to provide the data that are necessary for its execution. If you do not provide us with this data, the purchase and sale will not be possible.

Legal obligations

The management and issuance of the sales invoice is based on the legal obligation of TiendaMicroscopios in its relationship with customers.

Consent

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the consent of the same, if it has been given:

• Online store registration management.
• Management of sending information on exclusive promotions, latest news and personalized information adapted to the profile of the interested party.
• Response to the exercise of rights, queries and complaints by the interested party.
• Management and issuance of sales invoice.

The withdrawal of consent for these treatments by the interested party will not condition the execution of the sales contract entered into between the latter and TiendaMicroscopios.

Legitimate interest

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the legitimate interest of TiendaMicroscopios:

• Profiling through browsing the online store by a registered user, as well as by all those users who have provided us with their data for any other purpose.
• Profiling to send information about exclusive promotions, the latest news and personalized information tailored to the profile of the interested party.
• Sending satisfaction surveys about products purchased or services used to request your opinion and to improve them.

Our legitimate interest is to ensure that our online store remains secure, as well as to help TiendaMicroscopios understand the needs, expectations and level of satisfaction of users and, therefore, improve services, products and brands. All these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and purchasing experience.

To which recipients can we communicate the data?

The personal data of the interested party may be transferred/communicated to the following recipients:

• Public Administrations and Organizations when required by tax, labor, Social Security or any other applicable regulations.
• Companies responsible for data processing, such as franchisees and suppliers that provide us with services (courier companies, etc.).

TiendaMicroscopios does not sell customer data to third parties under any circumstances.

How do we protect personal data?

The online store uses information security techniques such as firewalls, etc., all with the aim of preventing unauthorized access to data and ensuring its confidentiality. To achieve these ends, the user agrees that we obtain data for the purposes of the corresponding authentication of access controls.

Additionally, any transaction made through the online store is carried out via secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding entity.
TiendaMicroscopios declares that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

What are your rights in relation to personal data?

You have the following rights that can be exercised through the email address info@tiendamicroscopios.com:

Right of access	You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, as well as to access the personal data we hold about you.
Right of rectification	You have the right to request that TiendaMicroscopios rectify your personal data when it is inaccurate or complete it when it is incomplete. If you are registered in our online store, it may be easier for you to correct it yourself by modifying your profile.
Right to erasure/right to be forgotten	You may request that your personal data be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right of limitation	You have the right to request that the processing of your data be limited, in which case we will only retain it for the exercise or defence of claims.
Right of portability	You have the right to receive personal data in a structured, commonly used and machine-readable format and to transmit it to another controller when the processing is based on consent or a contract and is carried out by automated means.
Right to object	You may object to your personal data being processed based on the public or legitimate interest pursued by us, including profiling. In such case, TiendaMicroscopios will stop processing the data, except for compelling legitimate reasons or the exercise or defence of possible claims.
Automated individual decisions	You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, this right may not be exercised if the decision is necessary for entering into, or the performance of, a contract between you and TiendaMicroscopios; is authorised by applicable law provided that it establishes appropriate measures to safeguard your rights, freedoms and legitimate interests; or is based on your explicit consent.
Right to file a complaint	You have the right to file a complaint with the Spanish Data Protection Agency.

 

To process your request, we may ask you to prove your identity.

The Privacy Policy was last updated on January 29, 2025.