How to make a purchase at TiendaMicroscopios.com

Online: You can make your purchase quickly, easily and safely through www.TiendaMicroscopios.com. Once you have made your purchase, we will send you a confirmation email with all the information about your order.

Telephone: If you prefer to be advised by our specialists, you can contact us by phone at 902 87 98 47.

E-MAIL: If you prefer, you can send an email to info@TiendaMicroscopios.com, indicating the model and description of the product and attaching all your personal information including contact telephone number, payment method and shipping address.

Fast deliveries:

48h delivery storemicroscopes

We work with the best express transport agencies, and that is why we guarantee fast home deliveries.

ShopMicroscopios shipping within 24 hoursThe cost of shipping for payment methods with Credit Card, PayPal and Bank Transfer is completely free in Spain and Portugal, provided that the amount of the order is greater than 250 Euros. If the amount is less than 250 Euros, a cost of 25 Euros will be applied.

For the Balearic Islands: Shipping is free for purchase amounts over 600 Euros, for lower purchases the shipping cost is 40 Euros. Canary Islands, Ceuta and Melilla : Consult

Returns

Order withdrawal and Cancellation

15 days of returns TiendamicroscopiosYou have the right to withdraw from the purchase and therefore, if you are not satisfied you can return the product within a maximum period of fifteen (15) calendar days from the date of delivery of the order to the address you have indicated. Before making the return, you must contact us at info@tiendamicroscopios .com or at 902 87 98 47 and send the product to the following address:

Ctra. Barcelona, ​​88B Mezzanine Local 9 - Technomar Building

08302 Mataró (Barcelona) Spain

Products must be returned no later than 14 days from the date on which you notify us of your decision to withdraw from the contract.

The refund of the purchase amount, where applicable, will be made using the same payment method with which the Product was purchased.

In order to exercise the right of withdrawal, it is essential that the product is in perfect condition, along with its accessories, cables and manuals or user guides, if applicable.

Before returning the product, you must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.

Any product that has been damaged or used more than is reasonably necessary for the final decision to purchase the product, or that is not sent in its original packaging or in packaging that is damaged or deteriorated beyond simply opening the product, will suffer a depreciation.

Warranty Returns

If the purchased Product presents a lack of conformity because it does not correspond to the characteristics offered, has defects that prevent its normal use in accordance with its nature, or does not offer the features described for it, you will have the right to the repair of the purchased good within a period of five years in the case of microscopes and two years in the case of digital cameras and accessories , from delivery and under the conditions and with the means of proof regulated in the Revised Text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of the Point of Sale to verify the veracity of the defects, their origin and the time of their appearance. In any case, the Customer must contact us at info@tiendamicroscopios.com or at 902 87 98 47 to request the collection of the product within a maximum period of two months from the verification of the defect, informing of the nature of the problem, the time and conditions of its appearance.

Cancellation

You can modify or cancel your order if it has not yet been processed. To cancel an order, simply notify us by email, providing us with the number of the order you wish to cancel.

Refunds for cancelled orders will be processed using the same payment method used to make the order. In the case of a bank transfer, you must provide us with your bank details in order to complete the transaction. This process will only be possible in writing and from the email address provided at the time of placing the order.

If the modification of the order represents an increase in the amount, the difference can be paid by cash on delivery, PayPal or bank transfer.